SOAR Overview

SOAR is an online airline reservation and management system.  It has been designed for the small to medium size operator whose needs differ from large airlines. Smaller operators usually have limited staff numbers and often share tasks between staff and themselves.  They still want access to the same information as large operators but have limited resources to operate a complex management system. At the same time small operators are concerned with factors such as weight loading on aircraft and the need for great flexibility in operations.  For example it is often necessary to add an extra plane to a service to cater for a sudden demand or to replace a scheduled plane with a larger one.

SOAR allows operators to access their airline information from anywhere via the Internet which allows them freedom to leave day to day operations to staff whilst keeping a watching brief or even fully managing remotely.

SOAR may be operated completely as a stand-alone system on a single PC or on multiple PCs connected into a network.  SOAR can also be run completely over the Internet.

SOAR is usually operated in conjunction with your own Website to allow passengers to make online bookings from your site and to subsequently pay online.

You also have complete control over what you allow Travel Agents to do.  You may allow them to make bookings and receive a discounted price and subsequently bill them using your existing accounting system. All of this is under your direct control and all information can be changed at any time from anywhere worldwide.

SOAR provides all the information and reports you need to run your business on a day to day basis both as hardcopy and as screen displays. SOAR can produce loading manifests, electronic or paper-based tickets, boarding passes and revenue statements.

One of the key features of SOAR is the Customer Relationship Management (CRM) feature.  SOAR automatically records full information about passengers as soon as a passenger is booked.  You can add further information at check-in time for future use.  You choose the most appropriate information to collect.

This information can then be used for targetting promotions. The CRM features allow you to create your own mail-outs for email, fax or by post using standard Microsoft Office tools such as Word.  SOAR keeps a history of your campaigns to allow you to assess how effective they have been.

Technical Requirements

 If you are operating completely over the Internet, SOAR requires only a browser to operate.

SOAR has been developed using the Microsoft .NET framework.  The application uses the Microsoft MSDE or Microsoft SQL Server 2000 or above as a local database. 

SOAR will run on any Personal Computer (PC) running a version of Microsoft Windows that supports the .NET framework.

The minimum configuration recommended is a 533 Mhz Pentium 3 with 1 Gb. of free hard disk storage and 256 Mb. of RAM.  Screen displays may be from VGA (800X600) or above.

 SOAR runs within a Web Browser.  We recommend either Microsoft Explorer or Netscape although alternative browsers are almost certainly suitable.

Above is a sample display from SOAR showing a typical reservation dashboard.

You may download a full User guide from Here

If you would like to arrange access to our fully operational online Demonstration system or for more information about this exciting product email  tony@synergetix.co.nz